"I booked mrcp part 1

Anonymous post

“I booked mrcp part 1 - may attempt. Due to unforseen circumstances i havent been able to prepare well. I am not even ten percent prepared for the exam. I wish to withdraw but since closing date has long past, i wonder under what circumstances i can get refund? I really dont wish to waste the entire fee and i highly appreciate if somebody could guide me… also i emailed MRCP part 1 administrative authority and they replied that i need to withdraw in writing? What does this mean? And i need to provide supporting evidence for withdrawal incase if i am eligible for refund”
Can some one please guide me about this whole situation!
TIA