Am not able to register online with nbe as the portal says your email id or mobile number do not match or contact your college

Am not able to register online with nbe as the portal says your email id or mobile number do not match or contact your college for uploading annexure A, but i contacted the college authorities and they said, they have done the needful. I mailed nbe about this, andthey are saying ask your college, if they would have uploaded, then u should be able to register.
Can someone plz guide me what to do now??

Same thing happened with me…the hospital authorities uploaded the details again…and the next day I was able to log in.