Couldn't download my score card so far🙁

Couldn’t download my score card so far🙁🙁😔When I try to login with my user ID & password, error message shows ‘Account is locked, please contact system administrator’. Contacted NBE thru phone and email several times, but issue not rectified.Is anybody facing a similar problem. Please let know

If it doesn’t happen till tomm, feel free to dm

Did you try it with sept admit card? Mail NBE