Did anyone receive their money refunded after AI counseling?

Did anyone receive their money refunded after AI counseling??

Itl be 2-3 months till yu get back your money.

Possibly aisa time main ayega ki tumko wapas mairi tara neet pg 22 ka cnslng ke liyen lagana padega

I have sent mail to them

Is there any process for refund or they refund it automatically??